Shipping policy
Thank you for choosing The Nightmare Inc! We are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we process and fulfill your orders.
Order Processing and Shipping Information
Handling Time:
- Orders are typically processed within 1 to 3 business days from Monday to Friday.
- Please note that order processing times may vary, especially during peak seasons or promotional periods.
Transit Time:
- Once your order is processed and shipped, it will be delivered within our standard shipping timeframe.
- Transit time typically takes 1 to 4 business days for domestic deliveries.
- Total delivery time is estimated to be 2 to 7 business days.
- Expedited shipping options are not available as we offer a flat-rate shipping fee of $4.69 for all orders.
Shipping Location Details:
- The Nightmare Inc
- Open Monday-Friday (10AM - 5PM)
- Phone: +1 201 220 2562
- Email: jkarnick667@thenightmareinc.com
- Address: 202 Thrush Ct, Lanoka Harbor, New Jersey, 08734 United States.
Shipping Rates & Delivery Estimates:
- We offer a flat-rate shipping fee of $4.69 for all orders shipped to destinations within the USA.
- Delivery times are estimates, and actual delivery times may vary.
- Shipping rates are clearly displayed at checkout.
Advanced Cost Table
Shipping rates depend on multiple factors, as detailed below:
-
Weight Range:
- 0.0001 lb to 0.9999 lb: Does not ship
- 1 lb to 999 lb: $4.69
- 999.0001 lb and above: Does not ship
Order Cut-Off Time:
- The order cut-off time is 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the following business day.
International Shipping:
- We do not offer international shipping.
Customs, Duties, and Taxes:
- Customers are responsible for any customs and taxes applied to their orders. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- Please note that all orders shipped within the USA are subject to applicable sales tax.
Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order's progress using the provided tracking number on our website or the carrier's website.
Order Status and Updates:
- You can check the status of your order and view order history by logging into your account on our website.
- We will provide you with regular updates on your order status, including any delays or changes.
Order Changes and Cancellations:
- If you need to make changes to your order or cancel it, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed and shipped.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support. We will work with the carrier to initiate an investigation and resolve the issue.
Contact Us
If you have any questions, we’ll gladly answer them. You may reach us at the following contact details:
The Nightmare Inc
Open Monday-Friday (10AM - 5PM)
Phone: +1 201 220 2562
Email: jkarnick667@thenightmareinc.com
Address: 202 Thrush Ct, Lanoka Harbor, New Jersey, 08734 United States.